Privacy Policy

RAGHAV JEWELLERS
Last Updated: October 2026

Thank you for using the RAGHAV JEWELLERS Application ("RAGHAV JEWELLERS", "App", "we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile application.

By downloading, installing, or using the RAGHAV JEWELLERS App, you agree to the practices described in this Privacy Policy.

1. About RAGHAV JEWELLERS

RAGHAV JEWELLERS is a mobile application designed to provide users with real-time bullion information, including Gold and Silver prices from trusted bullion dealer and market sources.

The application is intended solely for informational purposes and does not directly facilitate buying, selling, investing, or trading of bullion within the application.

Users may independently contact bullion dealers or jewellers based on the information available in the application.

2. Information We Collect

We collect only the information necessary to operate and improve our services.

Device Information

• Device model
• Operating system version
• Device identifiers
• Application version

Usage Information

• Application usage statistics
• Features accessed
• Crash reports
• Performance diagnostics
• Log information

Contact Information (If You Contact Us)

• Name (if provided)
• Email address
• Mobile number (if provided)
• Your inquiry or feedback

Information We Do Not Collect

• Bank account information
• Credit or debit card details
• UPI credentials
• Government-issued identification numbers
• Financial account information
• Passwords for third-party services

3. How We Use Information

Information collected may be used to:

• Provide and maintain the application.
• Improve application performance.
• Diagnose technical issues.
• Respond to customer support requests.
• Enhance user experience.
• Prevent misuse or unauthorized activities.

We do not sell, rent, or trade your personal information to third parties.

4. Permissions Used

The application may request permissions such as:

• Internet Access – To retrieve live Gold & Silver bullion rates.
• Notification Permission – To send important updates or rate alerts (if enabled).
• Storage Permission – Only when required for downloading or sharing files.

5. Third-Party Services

The application may use trusted third-party services including:

• Analytics Services
• Crash Reporting Services
• Cloud Hosting Providers
• Push Notification Services

These providers may collect limited technical information according to their own privacy policies.

6. Bullion Rates Disclaimer

RAGHAV JEWELLERS App displays Gold and Silver bullion prices received from dealer, market feeds, or other external sources.

Although every effort is made to provide timely and accurate information:

• Rates may change without notice.
• Delays or inaccuracies may occur.
• We do not guarantee the completeness or accuracy of displayed prices.

Users should verify the latest bullion prices directly with the respective dealer before making any purchase or investment decision.

7. Transactions

The application does not process:

• Payments
• Purchases
• Sales
• Trading
• Investments

Any bullion transaction takes place directly between the user and the respective bullion dealer outside the application.

RAGHAV JEWELLERS shall not be responsible for pricing disputes, payment issues, delivery, product quality, or any agreement between users and third parties.

8. Data Security

Reasonable technical and organizational measures are implemented to protect information collected through the application.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

Information may be retained only as long as necessary to:

• Operate and improve the application
• Maintain application security
• Resolve technical issues
• Comply with legal obligations

10. Children's Privacy

This application is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

11. Your Rights

You may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your information where applicable.
• Contact us regarding privacy-related concerns.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or service-related changes.

Updates will be published within the application or on our website. Continued use of the application indicates acceptance of the revised Privacy Policy.

13. Contact Us